PRIVACY POLICY

Memoirs to Millions

Effective Date: January 1, 2026

Last Updated: January 1, 2026

1. INTRODUCTION

Life-Changing Wisdom Marketplace, LLC ("we," "us," or "our") operates Memoirs to Millions, an AI-powered memoir writing education and community platform.

This Privacy Policy explains:

  • What information we collect

  • How we use your information

  • Your rights regarding your data

  • How we protect your privacy

By using our Service, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Information:

  • Name

  • Email address

  • Password (encrypted)

  • Profile photo (optional)

  • Payment information (processed by Stripe; we don't store credit card numbers)

Content You Create:

  • Memoir drafts and chapters you post in the community

  • Comments and feedback you provide to other members

  • Forum posts and discussions

  • Messages sent through our platform

Optional Information:

  • Working book title

  • Publishing track preference (self-publish vs. Life Changing Wisdom)

  • Biographical information you choose to share

  • Responses to community prompts

2.2 Information We Collect Automatically

Usage Data:

  • Pages you visit on our website

  • Features you use in the community

  • Time spent on platform

  • Login frequency

  • Device information (browser type, operating system, IP address)

  • Referral source (how you found us)

Cookies and Tracking:

  • We use cookies to maintain your login session and remember preferences

  • We use analytics tools (Google Analytics, Meta Pixel) to understand how people use our Service

  • You can disable cookies in your browser settings, but some features may not work properly

2.3 Information from Third Parties

Payment Processor (Stripe):

  • Payment confirmation and transaction status

  • We do NOT receive or store your full credit card information

Social Media (if you share):

  • If you share our content on social media, those platforms may provide us with anonymized data

3. HOW WE USE YOUR INFORMATION

3.1 To Provide the Service

We use your information to:

  • Create and manage your account

  • Process payments and subscriptions

  • Provide access to community features

  • Send you orientation and onboarding emails

  • Enable peer feedback and community interaction

  • Troubleshoot technical issues

3.2 To Communicate With You

We use your email to:

  • Send transactional emails (payment confirmations, password resets)

  • Send onboarding sequence emails (Days 0, 3, 7, 14, 30)

  • Notify you of upcoming live labs or events

  • Send weekly community digests or tips (you can opt out)

  • Respond to your support requests

3.3 To Improve Our Service

We use usage data to:

  • Understand which features are most valuable

  • Identify technical problems

  • Test new features and improvements

  • Analyze member engagement and retention

3.4 For Marketing (With Your Consent)

We may use anonymized data or testimonials to:

  • Share member success stories (with your explicit permission)

  • Create case studies or testimonials

  • Promote our Service on our website or social media

We will NEVER:

  • Share your personal memoir content publicly without permission

  • Sell your email address to third parties

  • Publish your work without explicit consent

4. HOW WE SHARE YOUR INFORMATION

4.1 Within the Community

Visible to Other Members:

  • Your name and profile photo (if provided)

  • Working book title (if you post it)

  • Chapters or content you post in the First Readers Circle

  • Comments and feedback you provide

  • Community posts and discussions

NOT Visible to Other Members:

  • Your email address

  • Your payment information

  • Your login activity

  • Private messages with support

4.2 With Service Providers

We share information with trusted third parties who help us operate:

Stripe (Payment Processing):

GoHighLevel (Community Platform):

Google Analytics (Usage Analytics):

Email Service Provider:

  • Email address and name for transactional/marketing emails

  • We currently use GoHighLevel for email

These providers are contractually obligated to protect your data and may only use it to provide services to us.

4.3 For Legal Reasons

We may disclose your information if required to:

  • Comply with legal obligations (subpoenas, court orders)

  • Protect our rights, property, or safety

  • Prevent fraud or illegal activity

  • Enforce our Terms of Service

4.4 Business Transfers

If Memoirs to Millions is acquired or merged with another company, your information may be transferred to the new owner. We will notify you before this happens.

4.5 With Your Consent

We may share your information in other ways with your explicit consent (e.g., featuring your success story in marketing materials).

5. YOUR RIGHTS & CHOICES

5.1 Access Your Data

You can:

  • Log in to view your account information

  • Review content you've posted in the community

  • Request a copy of all data we have about you by emailing [email protected]

5.2 Update or Delete Your Data

You can:

  • Edit your profile information at any time

  • Delete posts or comments you've made

  • Request account deletion by emailing [email protected]

Note: Some data may be retained for legal or operational reasons (e.g., payment records for tax compliance).

5.3 Opt Out of Marketing Emails

You can:

  • Click "Unsubscribe" in any marketing email

  • Update email preferences in your account settings

Note: You'll still receive transactional emails (payment confirmations, password resets, etc.) even if you opt out of marketing.

5.4 Cookie Preferences

You can:

  • Disable cookies in your browser settings

  • Use browser extensions to block tracking cookies

Note: Some features may not work properly if you disable cookies.

5.5 Do Not Track

We currently do not respond to "Do Not Track" signals from browsers.

6. DATA RETENTION

6.1 Active Accounts

We retain your data as long as your account is active.

6.2 Cancelled Accounts

If you cancel your membership:

  • Your access ends at the end of your billing period

  • Your posted content may remain in the community (unless you delete it first)

  • Your account data is retained for 90 days in case you want to reactivate

  • After 90 days, we delete your personal information (except as required for legal/tax purposes)

6.3 Legal Requirements

We may retain certain data longer if required by law (e.g., payment records for tax compliance, typically 7 years).

7. DATA SECURITY

7.1 How We Protect Your Data

We implement industry-standard security measures:

  • Encryption of data in transit (SSL/TLS)

  • Secure password storage (hashed and salted)

  • Regular security audits

  • Limited employee access to personal data

  • Trusted third-party providers with strong security practices

7.2 No Guarantee

No system is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. You use the Service at your own risk.

7.3 Your Responsibility

You are responsible for:

  • Keeping your password confidential

  • Using a strong, unique password

  • Logging out on shared devices

  • Notifying us immediately of any security breach

8. CHILDREN'S PRIVACY

Memoirs to Millions is not intended for children under 18.

We do not knowingly collect information from anyone under 18. If we discover we have collected data from a minor, we will delete it immediately.

If you believe a child has provided us with personal information, please contact us at [email protected].

9. INTERNATIONAL USERS

9.1 Data Location

Our Service is operated in the United States. If you access the Service from outside the U.S., your data may be transferred to and stored on servers in the U.S.

By using the Service, you consent to this transfer.

9.2 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

Right to Access: Request a copy of your data

Right to Rectification: Correct inaccurate data

Right to Erasure: Request deletion of your data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a portable format

Right to Object: Object to certain data processing

Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, email: [email protected]

Legal Basis for Processing:

  • Performance of contract (to provide the Service)

  • Legitimate interests (to improve and market our Service)

  • Consent (for optional features and marketing)

9.3 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

Right to Know: Request disclosure of data collected

Right to Delete: Request deletion of your data

Right to Opt-Out: Opt out of sale of personal information

Right to Non-Discrimination: Not be discriminated against for exercising rights

Note: We do NOT sell your personal information.

To exercise these rights, email: [email protected]

10. THIRD-PARTY LINKS

Our Service may contain links to third-party websites or services (e.g., Stripe, YouTube, AI tool providers).

We are not responsible for:

  • Privacy practices of these third parties

  • Content or security of external sites

  • Data you provide to third-party services

Please review the privacy policies of any third-party services you use.

11. AI TOOL PRIVACY

11.1 Not Our Tools

We teach you to use third-party AI tools (Claude, ChatGPT, Gemini, etc.). We do not control or have access to data you submit to these tools.

11.2 Your Responsibility

When using AI tools:

  • Review each tool's privacy policy

  • Understand how they use your data

  • Do not input sensitive personal information unnecessarily

  • Comply with each tool's Terms of Service

11.3 Community Sharing

If you share AI-generated content in our community, that content becomes visible to other members (as outlined in Section 4.1).

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

We will notify you of material changes by:

  • Posting the new Privacy Policy on our website

  • Updating the "Last Updated" date

  • Sending an email notification (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

13. CONTACT US

If you have questions about this Privacy Policy or how we handle your data:

Email: [email protected]

Website: memoirstomillions.com

Mailing Address:

Life-Changing Wisdom Marketplace, LLC

30 N Gould St Ste R

Sheridan, WY 82801

By using Memoirs to Millions, you acknowledge that you have read and understood this Privacy Policy.

© 2026 Life-Changing Wisdom Marketplace, LLC. All rights reserved.

Registered Address:

30 N Gould St Ste R

Sheridan, WY 82801

Governing Law: State of Wyoming

© Copyright Life Changing Wisdom Marketplace LLC. All Rights Reserved.